![]() ![]() ![]() So we strongly suggest you upgrade your Outlook to Outlook 365 to enjoy a more well-rounded experience If you still couldn’t add your account, since Outlook 2013 is no longer supported by Microsoft, there might be some connection or other performance issues here. You could switch to another network to see if the problem still exists. For more information, please refer toĮnable or Disable POP3 or IMAP4 access for a user. In your tenant if this is a custom domain, as Roady mentioned.Īlso, if you choose to setup your account manually, which is not recommended, there are several possibilities that this doesn’t work such as POP/IMAP was disabled or port 995/993 in your network. Since you mentioned you couldn’t use Office 365 to add this account, please kindly check if your AutoDiscover DNS records were added To add Microsoft account to Outlook, it is highly recommended to use automatic setup to configure it. ![]()
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